Privacy Policy

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Last updated: September 11, 2025

This Privacy Policy describes how 9X6 (referred to as “we”, “us”, or “our”) collects, uses, and shares information about you when you visit our website www.9x6lubes.com (the “Site”) and/or purchase products from our e-commerce store (the “Store”), including 9X6 Pure Silicone Lubricant (the “Product”).

by using the Site or Store, you agree to the collection and use of information in accordance with this policy.

We may collect and process the following types of information:

• Account and profile data: name, email address, password, shipping address, billing address, phone number.
• Order information: products purchased, order history, payment method details (we do not store full payment card data; see Payment Information).
• Communication data: any messages or inquiries you submit through forms, email, chat, or customer support.
• Reviews and feedback: content you submit about our products.

• Usage data: pages visited, time spent on pages, clickstreams, search queries on the Site.
• Technical data: IP address, browser type, device type, operating system, language, timezone, referring/exit pages.
• Location data: approximate location derived from IP address or prompted with consent (for shipping estimates, if available).

• Payment processors: transaction data needed to process orders.
• Shipping carriers: tracking information for shipments.
• Marketing partners: data from newsletters or promotions if you opt in.

We do not knowingly collect sensitive personal data (such as health information, race, ethnicity, or sexual orientation) through the Site. If any such data is provided, it will be handled per applicable law and with your explicit consent.

We may use your information for the following purposes:

• To fulfill orders: process payments, manage orders, ship products, handle returns and refunds.
• To communicate: respond to inquiries, provide order updates, and send customer service messages.
• To improve and personalize: optimize Site functionality, analyze usage trends, customize content and offers.
• Marketing and promotions: send newsletters, promotions, and product updates if you opt in; you can opt out at any time.
• Security and fraud prevention: detect and prevent fraudulent activity; protect the Site and Store.
• Legal compliance: comply with legal obligations and enforce our terms.

If you are located in the European Economic Area (EEA) or UK, we process your personal data based on:

• Your consent (where required);
• The performance of a contract (e.g., to fulfill orders);
• Legitimate interests (e.g., fraud prevention, marketing with opt-in);
• Compliance with legal obligations.

We may share your information with:

• Service providers: payment processors, shipping providers, email services, analytics and marketing platforms.
• Business transfers: in connection with a merger, sale, or asset transfer.
• Legal reasons: to respond to lawful requests, protect our rights, or enforce our terms.
• With your consent: when you authorize us to share.

We do not sell your personal data to third parties for their direct marketing purposes.

We use cookies and similar technologies to:

• Remember your preferences and login status;
• Analyze site usage and improve performance;
• Deliver relevant marketing and promotional content.

You can manage cookie preferences through your browser settings. You can opt out of targeted advertising.

We use Godaddy Payments to handle payments. We do not store full credit card details on our servers. Card data is processed securely by the payment processor in accordance with PCI-DSS standards. If you choose to store payment details with us for future purchases, we will securely encrypt and protect such data.

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is perfectly secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account or request data deletion (where available), we will remove or anonymize your information in accordance with applicable laws.

Depending on your jurisdiction, you may have rights such as:

• Access to your personal data;
• Correction of inaccurate data;
• Deletion of data (right to be forgotten);
• Restriction of processing or objection to processing;
• Data portability;
• Withdraw consent (where processing is based on consent).

To exercise these rights, contact us at [contact email]. We will respond in accordance with applicable law.

The Site and Store are not directed to children under 16 (or appropriate age in your jurisdiction). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us so we can take steps to delete that information.

Your information may be transferred to and processed in countries outside your country of residence, including jurisdictions that may have different data protection laws. We take steps to ensure adequate protection, such as including standard contractual clauses where applicable.

• Email communications: You can unsubscribe from marketing emails via the link in the email or by contacting us.
• Cookies: Manage cookies through your browser or our cookie banner (if available).
• Account data: Access, update, or delete your account information through your account settings or by contacting us.

The Site or Store may link to third-party sites. We are not responsible for their privacy practices. Review their privacy policies when you visit those sites.

We may update this Privacy Policy from time to time. We will provide notice of any material changes and update the “Last updated” date. Your continued use after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: support@mfjmgroup.com
• Mailing address: 6044 Fauntleroy Way SW, Seattle, WA 98136
• Phone: 2065496210